31/03/2021 - Minna Kilpeläinen

Newsletter, HIPPA-project, 2021

HIPPA project ends: thank you all and welcome to TUTTUnet -network!

What we achieved?

ERDF-funded 6Aika: HIPPA – Wellbeing and better service housing through digitalisation has been an inspiring and diverse project. During the two and a half years 44 multi-disciplinary experts from Helsinki, Tampere and Oulu have worked with nearly a hundred companies, of which more almost 50 have participated in HIPPA´s activities.

We have communicated our activities and results diligently: during the project, a total of about 100 articles have been published on HIPPA’s blog and TUTTUnet – Product developer´s test and support network, 40 videos on HIPPA´s and Metropolia’s YouTube, 7 podcasts, 4 VR tours and 1 AR tour. We have been seen extensively in social media. Developer clubs have brought together companies, service providers, experts, students, citizens and organisations on social and health-, ICT- and construction field. In Developer clubs, service housing has been designed to be better in a very inspiring atmosphere.

“It has been amazing to develop things together with experts who have the knowledge and skill to say it in a way that benefits many others widely. In particular, I hope that companies and students will find content in the articles that will help them move forward in their development work. Very grateful and excited I am that service housing Digitalisation has aroused widespread interest in multi-disciplinary, which so far has helped us to better understand the whole topic. Together, we have also learned to discuss, enrich our understanding of things and get excited about new perspectives”, says Toini Harra, the project manager in charge of the project, from Metropolia UAS.

Projects come and go. In the HIPPA project, we learnt how universities can act as bridge-builders between companies and service housing units. This role is particularly well suited to universities because both actors provide meaningful learning experiences for college students.

“The HIPPA project has been a real bridge-builder between different actors,” says Päivi Meriläinen, project manager at the Haukipudas Welfare Center in the city of Oulu.

“Users and developers have genuinely encountered in the project, which is ultimately reflected in well-being and better service housing,” says project manager Kirsi Jokinen from Oulu UAS.

“Through user trials, we have got new experiences and feedback from the daily lives of the residents. With their and staff’s feedback we could support the product development work of the companies”, says Mirja Kiiski, project manager from Myllupuro Senior Centre, City of Helsinki.

HIPPA has been able to develop the user-orientation of product development, which saves companies from misguided paths and produces better solutions. Both improve the cost-effectiveness of product development and improve the marketing and commercialization of products and services.

“The project has opened doors for companies to genuine service housing environments and provided valuable user feedback for companies’ product development”, says project manager Tarja Heinonen from Tampere UAS.

HIPPA hears the user´s voice

In the presentation video of the HIPPA project, we gathered examples of what we did in HIPPA. It was important for us to hear the voice of the user and provide needs-based product and service development. Our operations were guided by genuine enthusiasm and joy from new innovations.

Read more and watch the presentation video of HIPPA-project

TUTTUnet – Product developer´s test and support network

For the implementation and dissemination of the HIPPA project, we produced the TUTTUnet – Product Developer´s Test and Support Network -online service. TUTTUnet will continue to serve entrepreneurs, multidisciplinary experts and students, as well as users of products and services. 

TUTTU net supports developers of digital products and services in cooperation with the social and health-, construction- and ICT industries, as well as business innovation centers, hubs and test labs throughout Finland and internationally. The results of the site were produced in the development of digital products and services used in the welfare and health sector and in service housing, but the results can be applied more widely in user-oriented product and service development.

There are several test and support service providers linked to the online service, which entrepreneurs can contact and access product development processes through. The network of service providers established in the locations of HIPPA project continues to expand, including internationally. TUTTUnet is also a rich treasury of information. HIPPA project actors conducted numerous articles, videos, podcasts, and VR and AR tours of the experiences and insights they gathered during the project to assist product developers in their processes. TUTTUnet also presents graphical images of how joint development, testing and user experiments, as well as commercialization processes, should be carried out and who is involved in the processes. TUTTUnet features company references, which can also be used by product developers to find new partners.

Explore TUTTUnet here

TUTTUnet presentation video in Finnishscript in English 

Virtual tours make testing environments familiar remotely

The VR tours published on TUTTUnet are a great way to get acquainted with various authentic and simulation spaces where testing of digital products and services can be done.

Explore the environments here:

Enabling Home, Oulu UAS SimLab
Home Environment, Metropolia UAS
Kustaankartano Senior Centre, City of Helsinki
Myllypuro Campus, Metropolia UAS

An AR story was also made in Metropolia’s Home Environment, which can be followed in the Myllypuro campus. The story is made in Finnish.

How did Covid-19 affect on HIPPA?

Covid-19 affected the parties involved in the HIPPA project in different ways. The staff and residents of the service housing came under severe pressure. As everyone else, HIPPA switched to remote work and the rest of the HIPPA´s events were held as webinars. But the Covid-19 era has also been a time of creativity, as right now new innovations are needed to make everyday service housing easier, both in senior centers and at home.

Due to Covid-19, the service housing units were closed to outsiders, which limited the implementation of user trials of the products. Many of the HIPPA´s testing processes had to be interrupted or postponed due to the corona. We started to invest in a new kind of remote testing process and got good experiences from it. Tampere UAS prepared a testing a remote rehabilitation program, which worked very well. Testing of products or services that had already been installed in the service housing units for testing prior to closure could continue.

Even before this new situation, we had become accustomed to using remote connections to hold meetings and attended a wide range of webinars, but we also began to develop methods for implementing co-creation events remotely. Distance connections do not replace intimacy and the importance of body language, expressions, and gestures in interacting with each other, but on the other hand, it offers us new opportunities to participate when being present at the locations bring difficulties for one reason or another. 

Despite the Covid-19, HIPPA proceeded on schedule. We were given an extension of the project until the end of March 2021, during which time we developed the network and translated the site into English. The preparation of the TUTTUnet online service received sufficient resources from project actors after the cancellation of other activities, and we were happy about that.

The first international webinar of TUTTUnet

The first international webinar of TUTTUnet was held on Thursday 18th of March 2021. The webinar was organized by Metropolia and Tampere UAS and it gave us an inspiring morning session with innovative digital products and service solutions. The purpose of the webinar was to start an International network of innovation partnership concerning digital housing solutions and devices for elderly people. It was a great pleasure for us to host this high-level event with such qualified international and business partners.

Read more about TUTTUnet international webinar

The essence of the HIPPA was crystallized in the final webinar

The three-hour final webinar of the HIPPA project on 2 December 2020 was held with the theme Best Things Are Made Together (see in Finnish here). Laura Arpiainen, Professor of Health and Welfare Architecture at Aalto University, gave the introductory speech at the webinar. Futurist Perttu Pölönen tuned in to think about the technologies and living of the future, and the grand old lady of Finnish dance Aira Samulin told about her digital home, where she can live her unique life safely with the help of digital monitoring software.

The event was hosted on Metropolia´s YouTube channel by Toini Harra, an expert in collaboration and co-development and a senior lecturer in occupational therapy, and Panu Karhinen, an expert in elderly work and gerontology. Metropolia’s project actors together with the students facilitated the co-creation of the home of the future in Zoom. HIPPA´s activities came to life with the help of videos and drawings of Tussitaikurit.

According to Laura Arpiainen, safety, a sense of belonging and a person’s dignity are very fundamental elements in well-being. Developing community in housing is a key factor. Arpiainen also reminded that the elderly are a resource for all societies.

“We need to stop thinking that aging is a problem. Older people are a great resource. After all, we (in Finland) have one of the most educated populations in the world. You have to do things with the elderly, you don’t necessarily have to do things for the elderly. Let’s do it together”, Arpiainen summed up.

“We need to develop solutions that are better, not more efficient. Technology should not be used or applied just because it streamlines some process, but it is important to understand the bigger picture.  Efficient solution, yes, but does it make life better?” asked futurist Perttu Pölönen.

The webinar highlighted that the development of better products and services requires the involvement of users.

“In the HIPPA project, we have developed user-driven digitalisation, because we believe that user-driven development can create solutions for service housing that help people live meaningful, unique lives and do things that are important to them,” gerontology expert Panu Karhinen reminded.

“We can’t know what an older person wants unless we talk to him/her. We just have to start with that. As Laura said, a good slogan is: not for, not to, but with”, continued occupational therapy expert Toini Harra.

In the final webinar, the HIPPA project was made visible through several videos. We saw, among other things, how Tampere UAS co-operated with Sointu Senior Services (formerly Pirkanmaa Senior Services) in Kuuselakeskus. For instance, Medeka Ltd´s Virtual route for fitness and rehabilitation was tested there. Tarja Heinonen, HIPPA´s project manager, explained how testing and user trials were done and what kind of experiences were gained. Medeka’s CEO Kalle Punto praised the support he received through HIPPA, because without the project he would not have had access to a real environment to test. There was a lot of joy in the comments of Lea Saarinen, a resident of Kuuselakeskus.

See the video about Medeka user trial in Kuuselakeskus

The commercialization workshops sparred the business of the companies

The HIPPA project carried out one series of commercialization workshops during the year 2020 as a remote implementation. Metropolia UAS was in charge of the workshops. The workshops sparred companies interested in developing digital products and services for the needs of service housing and home living for the elderly. Support was provided for finding new operating environments as well as markets both in Finland and internationally.

The themes of the workshops were:

  • Service housing and home care as an environment for the use of digital products and services
  • How do I find the best customers?
  • Financing and EU regulation – opportunities and boundary conditions for product development and exports
  • How do I succeed in procurement processes?

Supragarden® indoor garden system and the smart bear iXu were tested in Myllypuro Senior Centre

At the end of 2020, Kasviportaat Ltd had the opportunity to participate in a user trial of the HIPPA project at the Myllypuro Senior Center. The experiment brought together residents, staff, experts and students and produced lot of ideas for the company to further develop the product and service concept. At the same time, in the senior centre, the experience aroused thoughts on the importance of nature-assisted activities as part of the good daily life of the community. The treatment of the green wall rhythmized the residents’ days, brought memories and enabled learning new things.

Watch the video of user trial of Supragarden®

JoyHaptics Ltd had a need for more information to support the product development of the iXu smart teddy bear. Above all, the company was interested in what the benefits of the iXu would be and in what situations. The experts and students of Metropolia University of Applied Sciences planned what kind of user experiment would work to get answers. Metropolia’s MINNO innovation project investigated the functionality of a teddy bear in young users. Jussi Tuovinen, CEO of JoyHaptics, and Kai Martesuo, Product Development Manager, also popped up at the Myllypuro Senior Center to test how iXu feels to an elderly resident.

Watch the video of product development of Ixu smart bear

Developers’ Clubs as anchors of development collaboration

Developers’ Clubs mode of operation emerged during the HIPPA project, Well-Being and Better Service Housing through Digitalisation. The UAS involved in the project, Metropolia UAS, Tampere UAS and Oulu UAS have developed and modelled it amongst themselves, and also together with their own stakeholders and collaboration partners. The developed model can be widely applied in supporting companies’ product and service development, or network-based collaboration in general.

Read more abot Developer´s Club

Demands of smart living for building service systems

Metropolia, Oulu and Tampere universities of applied sciences and cities of Helsinki and Oulu as well as private companies are developing digital services for assisted living facilities together in the HIPPA – Wellbeing and better service housing through digitalisation -project. Many of the developed solutions can however be used also in other forms of housing. The developed solutions also enable older people to live and enjoy living at home longer. Many services include IT solutions of their own. In future, we should also think what kind of demands are required for buildings’ own service systems to enable them to have a role and potential for acting as a service platform.

Read more about the demands of smart living

From co-creation to user experiment: case Hublet

In December 2019, a user experiment planning event was organized together with Hublet Oy in the City of Helsinki’s senior center in Myllypuro. During the event, a framework and a preliminary plan for the Hublet Tablet user experiment were co-created.

The Hublet Solution offers customized digital content equally and easily for everyone in libraries, hospitals and service houses, for example. It is an all-in-one tool for learning, communication, and entertainment. The Hublet Tablet is a tablet for shared use that is always ready for use. Hublet lets you access the digital world safely and privately.

Read more about case Hublet

Watch the video about the user trial of Hublet

Thank you for the learning journey together! Hope to see you soon!

Addresses gathered from: Metropolia´s client and stakeholders register and HIPPA´s own subscribers´ list.

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03/06/2020 - Minna Kilpeläinen

HIPPA Newsletter 1/2020

Let´s take a look at HIPPA project´s autumn 2019 and January 2020!

HIPPA project´s benchmarking trip to Sittard, the Netherlands

How does a hospital without doctors’ and nurses´ offices sound to you? How about a hospital where the architecture is primarily designed to serve the customer? Or what do you think about a hospital where the patients use their own clothes?

HIPPA project team visited in Sittard, The Netherlands, to learn about a change of care culture at one of Europe’s most innovative hospitals. At the same time, customer-oriented and community-based service solutions for older people were introduced.


HIPPA´s collaboration companies presented their work in Assistive Technology -event in Tampere

HIPPA had its department at the Assistive Technology -event (Apuvälinemessut) from 7th to 9th November 2019. HIPPA´s collaboration companies were also featured in Hippa’s shelter. The experience was rewarding for everyone: networking, new contacts and some sales for companies, too. HIPPA also launched a new innovation competition, where the challenge was to find digital products and services that support functional living with possibilities to participate, improve safe living and enhance the meaning and quality of living. The competition was open until January 15, 2020.


More photos from the event:
Assistive Technology Event 1
Assistive Technology Event 2
Assistive Technology Event 3
Assistive Technology Event 4

Gardening solution Kasviportaat won HIPPA´s innovation competition

November 7, 2019 – January 15, 2020, an innovation competition was held in Helsinki, Tampere and Oulu to find digital products and services that support functional and inclusive living, improve safe living and make living more meaningful.

The winner is Kasviportaat company with its proposal to further develop the company’s Supragarden® indoor growing system with digital products, so that it would be more suitable for the service housing residents.

In the jury´s opinion, this innovative indoor gardening product can enhance the residents´ possibility to participate and function. Through the product, the elderly person was seen as an active player, as the solution promotes and maintains inclusion. Being able to practice gardening strengthens the resident’s meaningful life.

From idea into a commercial product – workshop series helps making ideas clear

Tampere University of Applied Sciences is organizing a commercialization workshop series that supports SMEs to launch digital products and services to market. The seven companies participating in the workshops will develop business models through facilitation and sparring of the coaches. The goal is to develop their service housing digitalisation products and services into successful business.

Helen Chambers from Living Skills company, a workshop participant, commented on the usefulness of the workshops at the January 2020 meeting: “Workshops have been a great asset for our company. Previously, I couldn’t really sum up what we sell, now I can! ”

The workshop series, held from November to February, consists the following topics:

Workshop 1: Clearing up the business idea
Workshop 2: Value for the client
Workshop 3: Packaging the idea of service and product
Workshop 4: Selling the package: pitching, marketing and branding

See photos on Facebook:
Workshop 1
Workshop 2
Workshop 3

HIPPA´s Management group met at the Pirkanmaa Senior Centre in Kuusela in September 2019

See more photos on Facebook

Happy moments belong to a good life

HIPPA project organized on 20 March 2019 Kansalais-Soteuttamo, a dialogical event concerning better service housing. A lot of citizens, experts of higher education, policymakers and service producers participated in the equal discussion. The event was organized in collaboration with the Sitra’s Soteuttamo project. In the organizer group, there were beside of HIPPA also  Well-being businesses in new hands -project (Hyvinvointiyritykset kiertoon) and In Safe Hands at Home -project (Hyvissä handuissa himassa).

The event took the form of a constructive public discourse (called Timeout) to better understand the key factors involved in developing. Timeout is a discursive method for offering an opportunity to pause and consider things in peace. The focus in small group discussions was in digital services and products. The discussions raised the voice of current and future service users.


HIPPA-team held and participated in many events in Oulu

Oulu Developer Club discussed about smart solutions for better safety, self-help and communication

Service housing actors and specialists from Oulu City and Oulu University of Applied sciences (Oamk) gathered in the HIPPA Developer Club on 26th September 2019 in the Kontinkangas campus of the university. The participants of the club identified the needs for service housing, named the existing solutions that support living at home and brainstormed some new ideas.

Security was perceived as a broad entity, related to many things. Safety was seen as a feeling of being safe. The protection of personal data and data security, as well as technical and social security, were discussed. The courage to start using and to rely on new electronic services emerged as a precondition for self-sufficiency. Early guidance and support in the right time were needed to use smart devices and digital services. An intelligent virtual assistant, who learns about a person, detects anomalies and asks for help from a relative or a professional when needed, was innovated to address security and self-help needs.

HIPPA introduced small assistive tools on the Elderly week in Oulu

The The Finnish Association for the Welfare of Older People held a National Elderly Week on June 6-13. October 2019. The theme for the Elderly Week was “Get Ready for Getting Old”. In the event, HIPPA project introduced a variety of small assistive tools to increase fluent and safe everyday life. At the same time, elderly people from Oulu were able to share their own experiences and thoughts about living at home and possible everyday challenges there. Keeping up the ability of functioning and preparing for age-related disability and home safety were discussed. Older people as well as students came up with new ideas about assistive devices and how to use them. Indeed, many older people had invented and found creative solutions to make everyday life easier.

HIPPA participated in the Wellness Together Day in Oulu University of Applied Sciences

The traditional Wellbeing Together Day was held on 13 November 2019 on the Kontinkangas campus of Oulu University of Applied Sciences (Oamk). Stakeholders in the field of social and health education and Research, Development and Innovation participated in the event by presenting their activities and collaborative projects and following the presentations of the students’ theses. 

The HIPPA project and the Oamk´s  Enabling Home were present at the event. Visitors were able to get acquainted with various smart housing solutions related to environmental management with Finnish-speaking voice control, ascending and descending kitchen cupboards and a height-adjustable, wash-and-dry toilet. During the event, the participants also had a chance to try out small assistive tools that make everyday life smoother and safer. Also featured was HIPPA’s collaboration company, Seniortek, who introduced the OviTurva solution, which allows easy and safe passage through the doors.

Smart service housing event was held for companies in Oulu

The HIPPA project organized an event for companies in Oulu University of Applied Sciences on November 21, 2019 with the theme of intermediate and community living. Companies, housing providers, developers of smart solutions and experts from the city of Oulu were invited to the event. The event brought together the residents and their wishes and needs companies developing digital housing solutions.

Instead of institutional care, now and in the future, the need for 24-hour care will be met by home support services, enhanced home care, intermediate housing and enhanced service housing. Intermediate housing refers to the intermediate model of home care and enhanced service housing, which provides residents with a community-based service that is developed according to the needs of residents: the residents live close to one another in their own homes and receive services as home care services. The aim is to enable living and coping in a familiar home environment for the rest of their lives.

Have you prepared getting old? – Housing solutions were presented in Oulu

How can I prepare for my own aging? On November 27, 2019, a seminar on housing for elderly people was organized on the Kontinkangas campus of Oulu University of Applied Sciences.The topic of the seminar was to prepare for and anticipate the housing needs and requirements of older people. The seminar was organized in co-operation with the City of Oulu, Oulu University of Applied Sciences, Northern Finland Student Housing Foundation, Housing Finance and Development Center (Ara), KONE Hissit Oy and the Real Estate Association of Northern Finland.

The topics of the seminar were housing solutions for the elderly, renovation grants, accessibility improvements, licensing of modifications, technology to support everyday life and the construction of elevators in an old apartment building.

HIPPA Developer Club designed service packages from different products in Helsinki

At the HIPPA Smart Service Housing Developer Club, service housing products and services were designed in Helsinki on 25th of November. Toini Harra and Panu Karhinen facilitated the work in the afternoon through different characters who needed different kind of support for their living. There were 25 participants at the club: entrepreneurs, service housing professionals, representatives of organizations, experts in the field of elderly care, housing, infomation technology, building technology design and future users of service housing.

Researcher, Mrs. Ira Verma kicked off the discussions by presenting her PhD thesis Housing Design for All? The Challenge of Aging in Urban Planning and Housing Design – the Case of Helsinki. His observation was that equality was important in the design of housing and related services. Spatial solutions, utensils and technology services should be suitable for the widest possible range of users.

Principal Lecturer Lauri Heikkinen presented the thesis of Niilo Pirhonen, M.Sc. that was about how to instruct designing housing technology for communal living.The hallmarks of communal living are comprehensive communal spaces and versatility and flexibility of the services. Communal utensils work well in communal living. The home needs to offer activities with other residents, caring and safe, preferably with the assistance of a housing coordinator.

The Head Nurse Anna Alhonen from Myllypuro Senior Centre told about service housing from the ancle of people with memory illnesses. The memory-friendly environment is easy to reach, clear, and supports leisured encounters. It is good to know that a home is not only a place to live, but it is also a haven for security, memories and the past, identity and well-being.

Evaluation helps implementing the project

HIPPA project´s external evaluation has started in the fall of 2019. The evaluators do not simply read the feedback forms but also help the project team to clarify their activities and stay in the right direction. This will increase the impact of the project.

The evaluators are Marja Kiijärvi-Pihkala, M.Ed. (in the photo above) and Anu Raappana, Lic.Ed.

“The advantage of HIPPA in terms of evaluation is that it is done during the project. Often, evaluation is a description of the action at the end of the project. This is not a mistake either, but it does not help in focusing in the project”, Raappana said.

The external evaluation of the HIPPA project will provide consultative support to project actors throughout the project implementation. The different phases of the evaluation will provide information that will allow the actors to make the necessary corrections to the project in time. The purpose of evaluation is to strengthen the implementation of the program and the effectiveness of the project in the spirit of the empowerment evaluation framework.

Surveys are also conducted when needed, but the most important tool for evaluating the process is the Suunta (orientation) tool developed by the Finnish Center for Health Promotion (currently SOSTE), which Kiijärvi-Pihkala has participated developing. The Suunta Tool is based on the work of Pirjo Koskinen-Ollonqvist. Koskinen-Ollonqvist worked on a simplified version of the Logical Framework tool recommended by EU project promoters for small NGO projects.

Follow us in social media!

On our Facebook page “HIPPA – hyvinvointia ja parempaa palveluasumista digitalisaation avulla” we offer stories about our activities, photos from events and hints of interesting courses mainly in Finnish. 

On Twitter and LinkedIn we use the hashtag #HIPPAhanke

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Addresses gathered from: Metropolia´s client and stakeholders register and HIPPA´s own subscribers´ list.

See our privacy policy here.

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02/09/2019 - Minna Kilpeläinen

HIPPA Newsletter 1 / 2019

Quick start: great interest from companies

The HIPPA project´s development processes with companies started in spring 2019. The project aims to provide support services to 80 companies by the end of 2020. In the spring of 2019, more than thirty companies started their processes. With some companies we agreed to start processes in the fall of 2019.

The project will design company-specific processes that will involve service houses and project experts as well as relatives and representatives of different associations on the field. Process schedules are adjusted to match the project´s and companies´  resources.

The HIPPA Developer Clubs of Smart Service Housing met for the first time in Oulu, Tampere and Helsinki

Developer Club members discussing in Metropolia, Helsinki. Photo: Minna Kilpeläinen.

The HIPPA project brings together in each implementing city its own Developer Clubs of Smart Service Housing. They can be attended by companies, service providers, residents, relatives, NGOs, students and experts, and other interested parties. Developer Clubs are co-developing the HIPPA project approach to help develop smart service housing solutions for both businesses and users of products and services.

The Developer Clubs met in Oulu on January 23rd, in Tampere on April 10th and Helsinki May 6th.

Wide range of experts at Oulu Developer Club

Developer Club formulated innovation challenges

For the first time, Oulu actors and regional stakeholders gathered at a common table at the Oulu City Education Center Kirkkotori as a Developer Club of Smart Service Housing on January 23rd. The themes of the meeting were the launch of a developer club activity and the planning of a regional activity and innovation competition. About 20 people attended the first meeting.

The challenges of the first innovation competition were formulated in the club meeting. Oulu wanted to find solutions that 1) activate safe outdoor activities and 2) improve safe, digital communication for residents, professionals and the entire living community.

Accessibility is not noticed until it is missing – Tampere Developer Club met on April 10th

In Tampere’s first Developer Club meeting on April 10th, the most important future needs for service housing were identified. The development of intelligent service housing was discussed from the construction and accessibility point of view. Nutrition was also a theme. The TAMK Catering Studio, which was the place of the Developer Club meeting, served as a learning environment for TAMK Bachelor students of Hospitality Management.

The Developer Club members heard through a concrete example how companies can benefit from co-creation or testing by participating in the HIPPA project. Kalle Punto, Managing Director of Medeka Oy, told about the company’s experience in testing its product in the HIPPA project.

Club members also created challenges for the Tampere innovation competition which will be held in the fall 2019. The housing and construction theme was seen as an appropriate theme. Ageing will increase the demand for accessible housing: by 2030, 1,000,000 new homes of unobstructed access will be needed. Elina Ritola, a lecturer of Building and Environmental Technology in HIPPA project team, pointed out that accessibility is often only noticed when it is missing.

Developer Club meeting in Helsinki. Photo: Minna Kilpeläinen.

The Helsinki Developer Club looked at services from the perspective of businesses and customers

The Helsinki Developer Club met in Metropolia on May 6, 2019. The club highlighted the needs of service housing customers and the challenges that companies meet when developing better digital products and services for service housing. Project manager Toini Harra told about the needs that were gathered earlier in different surveys and workshops. The results of a civil conversation event  Kansalais-Soteuttamo, that was held in Helsinki in March, were also presented for further discussion. 

In the club, those needs were specified more: we asked, what is the best way to identify and communicate them to companies, experts and researchers to improve the development work. In addition, club members were looking for answers on how to improve testing. Good tips were also provided to identify, how the companies should improve their skills and how they can ensure the marketability of their products and services. 

See some moments from Helsinki Developer Club on Facebook.

If you would like to be part of the Developer Club of Smart Service Housing, please contact the Project Managers:

Metropolia: Toini Harra (, tel: +358 40 334 6102)
TAMK: Tarja Heinonen (, tel: +358 50 5685354)
Oamk: Kirsi Jokinen (, tel: +358 50 591 9896)

The voice of residents and social- and health care professionals was heard in Oulu – work will continue during fall 2019

During the fall of 2018 and spring of 2019, the HIPPA project staff and the occupational therapy students gathered the needs of residents and professionals of service housing in Oulu. The information was gathered from elderly people and residents of service housing in homes and workshops. Professionals filled in a survey online. There were 50 participants of the workshops, interviews and survey.

Residents needed safe outdoor activities, meaningful activities in general and possibilities to participate, access to information and peer support in everyday challenges. Confidentiality and better communication during professionals visiting homes and between the housing community was also needed (both the general way of informing about activity and events and one-to-one communication). Desires did not necessarily require smart solutions: the most important thing for the residents was to have at least one trusted, close person to communicate with. 

Work with the residents who participated in the workshops will continue in the fall of 2019. They will be given information briefings on smart solutions that already exist. New products and services developed in the HIPPA project will be communicated to residents as the project progresses. Residents, professionals and relatives are experimenting and testing solutions developed by companies in the City of Oulu and the Service Foundation of Oulu.

Experiences with co-creation and testing:

Co-creation in developing digital products for service housing

The needs to develop future service housing will not be solved solely by increasing the number and skills of the staff. In addition to that, digital products and services are needed. Co-creation enables user-driven development of products and services. The first co-creation event was held in December 2018 with IOTAS, which develops a smart wristband.

Read tips for co-creation processes here.

“This is much nicer than staring at the white wall” – HIPPA’s first user testing started in Tampere

The gym at Kuuselakeskus in Härmälä, Tampere, was filled with cheerful and pleased comments when the users tested a new exercise program. Residents of Pirkanmaa Senior Services Kuuselakeskus and Lähitori customers had an opportunity to try out Medeka´s training software with the NuStep pedal device during January-February. The testers could ride the roads of Paris and pathas in nature. This was the first product testing of HIPPA project with a co-operation company.

Read the article here

Civil conversation making impact:

Kansalais-Soteuttamo event provided positive insights on services for the elderly

HIPPA-project, Hyvinvointiyritykset kiertoon -project (project for successful transfer of ownership in the welfare sector) and Sitra´s Soteuttamo (project that developed a toolkit for social and health care reform and network development) organized a civil conversation event Kansalais-Soteuttamo in Metropolia´s Myllypuro campus in March 20th, in order to make living for elderly people better. 

Kansalais-Soteuttamo created a warm atmosphere. Backgrounds and titles did not matter when the facilitators made everyone´s voice heard equally. You can also speak positively about services for the elderly. Mummodisko (Grandma Disco) refreshed the participants´ mind and body.

The afternoon of discussion and culture brought together 80 people interested in improving services for elderly people to share a common understanding of what good ageing and everyday life could be and what services would improve them. Metropolia’s innovation clusters and projects promised to hear the hints and start working.

Actress Laura Jurkka made an awakening speech on ageing, letting go and the need for help. Retirees living at home, service housing residents, volunteers and professionals, social care entrepreneurs, NGOs and decision-makers, as well as various experts and students participated in the discussions led by facilitators. Everyone put the titles aside and talked from person to person. Journalist Tiina Merikanto from YLE summed up the discussions in the Aquarium discussions.

Taking individual needs into consideration, meaningful everyday life, and community support were highlighted in the discussions. Digitalisation is also part of future services. For example, “a robot can be a great friend on a shopping trip when someone is carrying the shopping bag home”.

Producers of Mummodisko, Mikko Haapalainen (aka DJ Kuk Norris) and Joni Tammisto, with actress Tuija Piepponen, made the participants smile and dance at the end of the event. Everyone left home a little bit merrier.

The internal co-operation is lively in HIPPA

HIPPA people are sparring each other in their specialities. Photo: Minna Kilpeläinen.

Sparring and sharing knowledge 

During the first half of the year, HIPPA project implementors have sparred with each other in their specialities. Oulu University of Applied Sciences and the City of Oulu have long experience in testing processes. Tampere University of Applied Sciences specializes in commercialization and Metropolia has refined its co-creation methods.

Moments of sparring sessions on Facebook.

Spreading the word about best practices

HIPPA-team is making a handbook for the smart service housing developers

HIPPA team had a great brainstorming session at TAMK on May 21st. For whom, for what purpose and for what are we making the handbook? The Smart Housing Developer Handbook will be released on multiple media platforms in the fall of 2020.

Moments from the handbook workshop on Facebook.

HIPPA handbook workshop was held in TAMK. Photo: Minna Kilpeläinen


Oulu UAS hosted the Wellbeing Together -Day and participated in the sOULUtions hackathon – finding solutions for mobility and security

International students presenting their solution in Oulu. Photo: Kirsi Jokinen.

On April 10th, the Oulu University of Applied Sciences hosted Wellbeing Together -Day, which has become a tradition, bringing education stakeholders together. The HIPPA project was presented at Enabling Home with a partner company, Seniortek. Participants were introduced to their OviTurva solution, which will later be tested with students and professionals.

The HIPPA project and the City of Oulu were commissioning a challenge to find solutions for the elderly to move outdoors safely. Two international and interdisciplinary teams solved the challenge. Team FabLAb Oulu presented its solution ELVO (Elder-Volunteer service concept). The service is based on a network of helpers. If someone needs help, for example, when falling, he or she can press a button and someone from the network comes to help. The Safety First team’s solution was a learning, wearable accessory that facilitates movement and anticipates potential falls, preventing falls and enabling movement.

EDELLÄ Goes Sote -event looked for solutions for a meaningful life

The HIPPA project organized a breakfast meeting for social and health care companies and students at Oulu University of Applied Sciences in cooperation with the ProVaHealth project on May 15th. EDELLÄ Goes Sote -event was held in a workshop format. A total of 20 participants attended the event.

The event focused on smart solutions to enable a safe and meaningful life through new products and services. The participants were introduced Onerva bot, a social robot for the care of the elderly and the disabled.

Eeva Kiuru, an entrepreneur from Health Innovation Academy said that in the social and health sectors, the introduction of technology requires a cultural change. Digital skills and basic understanding about technology is needed in order to participate in the development processes and evaluate new solutions in critical manner. Vice versa, engineers can learn customer- and user-driven points of view.

In the workshop, technology was seen as a solution to “routine tasks”, allowing more time for personal contact. In addition, technology was thought to enable people to safely and independently engage in everyday activities and to become involved in the community and society.

Health-,  social- and well-being professionals were encouraged to reflect on their own future and potential entrepreneurship as a way to influence the improvement of their own field.

DigiAgeTalk: What are the values that drive our future?

HIPPA was presented at DigiAgeTalk event, organized by Ikäteknologiakeskus (the Center for Aging Technology), in Helsinki on June 6th. Leila Lintula participated in a panel that asked: How and with what values ​​do we create our future? HIPPA had also an exhibition stand in the event.

Philosopher Marjo-Riitta Ollila’s presentation about the Revolution of the Old was pure stand-up. Leila Lintula from HIPPA talked about the values ​that create our future. The panel, hosted by Raisa Rauhamaa and Marketta Mattila, also included Jaana Leikas from VTT Technical Research Center of Finland, Sami Älli from the The Finnish Association on Intellectual and Developmental Disabilities and journalist Sirkku Nyström. Highlights of the seminar was reported live on Twitter with the hashtag #DigiAgeTalk and #HIPPAhanke by @minnaliik.

Moments from the event on Facebook.

HIMMS Health 2.0 European Conference

HIPPA people Toini Harra and Harri Hahkala from Metropolia, Jaana Kokko from OuluHealth / Oulu CityLab and Sanna Hartman from Helsinki City attended HIMSS-conference (Healthcare Information and Management System Society) in 11.-13.6.2019. Over 2000 international experts, decision makers, influencers and business leaders to discuss and get inspired about innovations of digital health care and the future.  The topics were Heath & Care, Ageing, Data, AI and innovations.

HIMSS was full of useful, joyful and inspiring encounters, and several new companies signed up for HIPPA´s co-creation and testing processes. We are looking forward to starting the process with new companies this fall!

See Toini Harra´s photos on Facebook and contact her, if you like to continue or start conversation about the topics.

Read more about our activities and digitalisation on our website hippa.metropolia.fi.

HIPPA on social media:

Our Facebook page “HIPPA – hyvinvointia ja parempaa palveluasumista digitalisaation avulla” (HIPPA – wellbeing and better service housing through digitalisation) provides news about HIPPA, tips about interesting events and links to articles about our topics. Like and comment! You can also give us tips on what’s happening on the field or what’s useful to everyone who is interested in smart service housing.


On Twitter and LinkedIn you can get our news on the hashtag #HIPPAhanke. On Twitter, we do live reporting on interesting events, mainly in Finnish but also in English.

We sent you this newsletter, because we thought you might be interested in the issues related to digitalisation and service housing. Do you want to stay in tune what is happening in HIPPA and read the latest news? Did you get this letter from a friend and want to stay with us?


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Copyright © 2018
HIPPA – wellbeing and better service housing through digitalisation
All rights reserved.

You received this newsletter because we think you are interested in developing digital technology for smart housing and better living for elderly people.

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09/01/2019 - Minna Kilpeläinen

Newsletter, autumn 2018

Helsinki, Tampere and Oulu joined forces to develop smart service housing – value-for-money support for businesses

The 6Aika project “HIPPA- Wellbeing and better service housing through digitalisation”, funded by the ERDF, started in Helsinki at the beginning of October. The project will be implemented by Metropolia University of Applied Sciences, City of Helsinki, Tampere UAS, Oulu UAS and City of Oulu.

HIPPA supports start-ups and SMEs in the co-creation, testing and commercialization of user-driven smart services and products.

We will support growth-oriented and internationally-oriented Finnish companies by providing value-for-money benefits. Co-creation processes, three different testing environments and commercialization support are based on the EU’s de minimis system.

HIPPA started Co-creation processes 

HIPPA-project kicked off in Metropolia UAS on the 3rd of October. Project developers started co-create the project at the first Developer Club Forum. There was also transferable A built-in test environment in the venue, which can be used on testing of various solutions in a standardized environment.

Photos from kick off:

Facebook: Learning cafe in the kick offFacebook: Building the test house and putting it back together

HIPPA was presented in OuluHealth Ecosystem Day

How robots and artificial intelligence support elderly people living at home and in service homes? The most recent outlook on the subject was presented on 31.10.2018 at the OuluHealth Ecosystem Day, where project managers Toini Harra (Metropolia UAS), Kirsi Jokinen (Oulu UAS) and Päivi Meriläinen (City of Oulu) presented HIPPA project to a big audience of local business, developers and others agents ​

The OuluHealth Ecosystem Day unveils the future of smart health- and social care

HIPPA project utilizes and creates smart technology ecosystems – testing models in the review

HIPPA: Testausmahdollisuuksia kodinomaisessa ympäristössä

The second Developer Club Forum of the HIPPA project met on 20th November in Oulu University of Applied Sciences. The main theme was to launch the regional development model of product and service testing processes and reference services. Participants also visited Oamk´s Enabling Home, testing- and learning environment for companies and students, and got to know DialoQ product which utilizes speech recognition in different purposes.

More photos on Facebook

Innovation- and testing possibilities for companies – HIPPA developed ways to participate

HIPPA-hankkeen toimijat tutustuivat TAMK:in HeAT Labiin. Kuva: Minna Kilpeläinen

In Tampere, the third Developer Club Forum of Hippa met on the 3rd of January. At Tampere, UAS Hippa continued to be introduced to universities’ own research and testing laboratories. We visited HeAT Lab (Health and Assistive Technology Laboratory) The activities of Pirkanmaan Senioripalvelut Oy (Pirkanmaa Senior Services) were also presented. The actual theme of the Developer Club was how to support the involved companies to commercialize their smart services and products. HIPPA wants to open different doors for companies to access the project and the different forms of support.​

More photos on Facebook

Meetings in Slush – getting to know companies has started

HIPPA attended Slush at the beginning of December. We met several companies that are interested in developing smart housing and better living and care for elderly people. 

Negotiations about the practical steps in HIPPA-process have been started in Helsinki, Tampere and Oulu. Another way to get in is taking part in innovation competition
that will be held from January to April in all three HIPPA-cities. 

First Developer Clubs will be held in January and February.

Contact us and ask for more information:

Toini Harra
Project Manager, Head of the project / Metropolia UAS, Helsinki
toini.harra (at) metropolia.fi
tel: +358 40 334 6102

Tarja Heinonen
Project Manager / TAMK, Tampere
tarja.heinonen (at) tamk.fi
tel: +358 50 5685354

Kirsi Jokinen
Project Manager / OAMK, Oulu
kirsi.jokinen (at) oamk.fi
tel: +35850 591 9896

De minimis -aid in HIPPA-project

The HIPPA project’s value-added benefits are implemented as EU de minimis aid. The condition for the de minimis aid is that its value is minimal for the company. Under the EU State Aid Regulation, an aid of less than EUR 200 000 granted to the company over a period of three tax years is of minor importance. When granting de minimis aid, the cumulation of aid is monitored.

Read more about our activities and digitalisation on our Facebook Page and website. 
Our website hippa.metropolia.fi was published in week 45.  We are also on Facebook, where we post mainly in Finnish but also in English. Please, like us!


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English description of the HIPPA-project funded by ERDF and Helsinki-Uusimaa Regional Counsil (project number A73977):

The aim of the project is to develop user-centred product and service design in enterprises in 6Aika cities in order to promote smart supported and service housing. At present, the products and services meet the needs of service housing and supported home living occasionally.

The UASs and the cities, implementing the Hippa project, support enterprises to produce smart products and services to improve service housing and home living. The UASs and the cities: 1) produce for enterprises co-creating processes where the experts from the enterprises, cities and UASs, producer of housing services, volunteers and residents housing services and their closed ones together raise up their needs and develop solutions for smart housing. The processes combine the know-how of well-being, building, information technology and business sectors. 2) provide testing of products and services, and references for the enterprises by utilising and developing the existing digital, standardised and authentic testing environments. 3) spar the enterprises to launch products and services to domestic and international markets and support the emergence of new businesses in cooperation with the business services.

The results: 1) 80 enterprises develop the user-centredness of their product and service development processes, in cooperation with the UASs. Companies produce 21 new or significantly developed smart housing products or services. There will be 9 new businesses. 2) The developed products and services meet the needs of smart housing, promote well-being, sustainable development, quality and cost-effectiveness of the housing. 3) The enterprises have the development, testing and reference services, as well as support for the launch of products and services to the domestic and international markets. 4) UASs and the cities develop nationally and internationally spreadable practices for cross-sectoral co-creation and testing of user-centred products and services, as well as sparring and launching the enterprises.

The project strengthens the well-being of residents in service housing by promoting their participation, by utilising smart solutions that meet their needs, and by taking into account the gender issues. In addition, the project strengthens the sustainable development of the local business structure by combining the needs of welfare sector and digital solutions, as stated in the RIS3 strategy.

Metropolia University of Applied Sciences implements the project with the cities of Helsinki and Oulu, Oulu University of Applied Sciences and Tampere University of Applied Sciences. Authentic testing environments include, for example, Pirkanmaan Senioripalvelut, Oulu Service Foundation, the housing services of the cities and private homes. The project will be carried out in cooperation with the enterprises developing service housing, digital products and services, business organizations, research institutes and the other partners.

Copyright © 2018
HIPPA – wellbeing and better service housing through digitalisation
All rights reserved.

You received this newsletter because we think you are interested in developing digital technology for smart housing and better living for elderly people.

Please contact:

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You can update your preferences or unsubscribe from this list.

Stay with us: subscribe to our newsletter.